Ethics and Disclaimer

I strive to represent my chosen profession with honesty and integrity, by treating every client with care and consideration, and respecting their individual needs. I abide by a strict code of conduct and ethics of the organisations to which I belong and am committed to ongoing training. I am also fully insured to protect both clients and myself. If I feel I am unable to help a client I will try to suggest alternatives that are more appropriate. Children under the age of 18 must be accompanied by an adult.

This website is intended as a resource for people seeking to pursue holistic therapies. The information provided on this website is designed to provide general information about services. I take no responsibility or liability for the accuracy of information provided. The contents reflect my point of view and my understanding of the various therapies. This site does not provide medical advice and is not intended as a basis of diagnosis or a substitute for professional medical advice and treatment, nor is it intended to cure or prevent any condition or disease. Please consult with your own GP.

Privacy Policy

This privacy policy sets out the personal information that is processed by Time to Be and the purposes of holding that data. It also explains how it protects that information, the rights you have and how to exercise them.

Time to Be collects and processes personal information which is considered to be personal data under the General Data Protection Regulations (GDPR), May 2018. The GDPR sets out how your personal data can be used to manage the client relationship.

Time to Be takes seriously the protection of your privacy and confidentiality. We are committed to being transparent about how we collect and use that information and how we endeavour to meet our obligations in protecting that information.

When you contact Beverley Wood at Time to Be, either by web contact, telephone, text, email or social media, you consent to your details being used to reply to you and communicate with you in the future.

What information is being collected?

When you contact us, whether by telephone, text, via the website or by email, we collect the information you have given us in order to reply with any relevant information you have requested or require.

When you book and attend a therapy appointment, we need to obtain and hold a record of your personal details and relevant medical information relating to your session. Personal data about your presenting symptoms and treatment will also be documented in detail.

Occasionally, data from relevant medical notes, letters and scans may also form part of the data collected and held by your practitioner.

As a client, you can have access to the personal information kept about you.

How is it collected?

Collection of data will take place via pen and paper note taking, secure email, text messages, occasional photographs, videos and letters by mail.

Who is collecting the information?

Your practitioner (Beverley Wood)/receptionist will ask you to complete a client information form at the start of your first session. By doing so, it is assumed that you consent to the information you provide being kept on file.

Some information may be requested by email or text message to organise appointments, answer queries and to ensure the smooth running of your treatment.

Why is it being collected?

Data is collected to record, guide and supervise your progress and to effectively communicate with you for the best outcomes. It is also used to compare progress week to week and to highlight any changes.

Except as otherwise mentioned in this privacy notice, we keep your personal information only for as long as required by us:
• To provide you with the services or information you have requested;
• To comply with the law, including the period demanded by our tax authorities;
• To support a claim or defence in court.

How will it be used?

Data will be used to organise appointments, provide session information and progress, to answer queries, relevant referrals, offers, updates and any other relevant information. This information may be communicated by letter, email or text.

Who will it be shared with?

Personal information is rarely shared outside of the clinical environment. Occasionally you may be asked permission for information to be shared with another practitioner or medical service.

Client experiences may be shared anonymously with the public, however, no personal information will be shared, sold, distributed or leased with 3rd parties without consented permission or where we are required to do so by law.

How is the information kept safe?

Time to Be is committed to ensuring that your information is kept secure.

All hard copy data is held in a locked filing cabinet and any details stored on a computer or phone are password linked.

No client files are left in locations where other clients/staff can read them.

All data taken whilst on a mobile treatment will be transported out of sight and will not be left unattended in a vehicle at any time.

All computers/laptops/tablets are locked with passcodes.

Your rights as a client

Under the GDPR you have certain rights when it comes to your personal information:
• You can have access to the personal information kept about you. To obtain details, send a request to enquiries@time-to-be.com. After receiving the request, we will tell you when we expect to provide you with the information and the fee for providing it to you.
• You can update information about you that is out of date or incomplete.
• You can request for your information to be deleted if it is no longer necessary for its original use and is not required for legal purposes or by the tax authorities. Requests should be made in writing to enquiries@time-to-be.com.

Links to other websites

This website may contain links to enable you to visit other websites of interest, however, once you leave the Time to Be website, we have no control over any other website and therefore are not responsible for the protection and privacy of any information which you provide whilst visiting other sites.

Cookies

Cookies are small text files that are placed on your computer’s hard drive by your web browser when you visit any website. They allow information gathered on one web page to be stored until it is needed for use on another, allowing a website to provide you with a personalised experience and the website owner with statistics about how you use the website, so that it can be improved.

Some cookies may last for a defined period of time (such as one day) or until you close your browser. Others last indefinitely.

Your web browser should allow you to delete any you choose. It should also allow you to prevent or limit their use.

Changes to this privacy policy

Time to Be may update this policy notice from time to time as necessary.

Latest update May 2019